The two most important things for small business success during the current challenging times, is firstly the local economy needs to be more active again. What do you or your business need most to succeed? It was quite amazing how a horrible event like the pandemic was overcome by the community caring for each other and small business taking care of small businesses. It was beautiful to see businesses give up their own self-interests to help support each other. We were able to keep healthy patients away from COVID-19 dense areas like emergency rooms and hospitals while treating their emergencies. With patients provided from the Toothzone Network a small local dental corporation and PPE (personal protective equipment) provided from Miramont Family Medicine, our clinic was able to stay in the fight and provide much-needed care for dental emergencies. To date, the experience with COVID-19 has really opened our eyes to how world events helped bring Northern Colorado small businesses/communities together even when we are social distancing. What has resonated with you most through your community (or employee) giving? With PPE provided from Miramont Family Medicine whom we share a building with, we were able to provide a safe place for patients to be treated and employees to be kept safe while treating patients. Between our patient population and their emergencies, we were able to maintain the office open. Our corporate employer continued to provide our office patients during the first 6 weeks of COVID-19 to treat all their emergencies. Fortunately, our providers had a unique skill set that was able to treat most dental emergencies to include complicated root canals and difficult extractions. We took this as an opportunity to start putting full-time effort into our new business, Radiant Dental Health. COVID-19 made us pivot away from our corporate dental jobs, where we were full-time employees as the corporation struggled with seeing any patients as a possible liability at this time. Where it really affected us was with our other fulltime job. As a new dental office, we were scraping by and had just hired our first employee to help with a possible new expansion when COVID-19 became a significant problem. Thankfully our business model did not have to change drastically as we were already running a lean business with little overhead. How have you been able to pivot or change your business model? Be sure to follow Radiant Dental Health on Facebook. Lifetime warranty on heaters and wood.Interview with Dr. ![]() ETL certified in USA and Canada as ‘a complete plug-in room’ for safety and reliability. ![]()
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